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Overview Refining business Petrochemical business Lube base oil business Carbon black business Gas / Filling station Production / sales performance
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Nationwide Gas Stations / Filling stations 2,500
HD현대오일뱅크 복합주유소

HD Hyundai Oilbank is dedicated to bringing itself closer to customers through differentiated partnerships and exclusive promotional events.
To enhance service quality across our nationwide network of service stations, we have appointed PDs (Promotion Directors) with regional expertise to deliver more systematic and attentive service.

In line with our core principles of being Speedy, Easy, and Simple, we operate multiple communication channels―including our customer service center, bonus card website, and ARS (Automated Response System)―to ensure seamless and effective customer interaction. As a result of our continued commitment, we have been ranked No. 1 in the Korea Service Quality Index (KSQI) for 17 consecutive years and honored as a Customer Delight Call Center for four straight years.

Furthermore, we apply stringent quality control measures throughout the entire supply chain―from production to delivery at service stations and charging points. As a testament to our commitment to quality, HD Hyundai Oilbank recorded the lowest detection rate of irregular petroleum products among Korea’s four major refiners for two consecutive years (2023-2024), as reported by the Korea Petroleum Quality & Distribution Authority (K-Petro).

Moving forward, HD Hyundai Oilbank will continue to place customer satisfaction at the core of its values, striving to provide ever more innovative and differentiated services and experiences, while upholding the highest standards of excellence across all aspects of our operations.

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